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How m8888 Handles Your Personal Information

When you open an account with us, you share personal details, payment information and device data — and we take that seriously.

Account data transparencyJazzCash & Easypaisa payment privacyRaast withdrawal data handlingYour right to request accessContact path for data queries
m8888 How m8888 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review what data we hold, ask for a correction, or request that your account information be deleted, our support team handles these requests directly. Reach out through any of the channels below and specify your account details so we can locate your record quickly.

Email Support Send your data access or deletion request to our support email. Include your registered account number or mobile wallet number so we can match your record accurately.
Live Chat Open the live chat window from any page on m8888. Our team can log your privacy request in real time and give you a reference number to track progress.
Account Settings Some data corrections — like updating your registered mobile number or linked JazzCash account — can be made directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Your account data is protected through SSL encryption on every page and during every transaction, whether you are depositing via Easypaisa or withdrawing through Raast. We review our data handling practices regularly and limit internal access to your personal information to the teams who need it to operate your account.

Cookies and Session Data

We use cookies to keep your session active and remember your account preferences. You can manage cookie settings through your browser, though some features may not work without them.

Payment Data Security

JazzCash, Easypaisa and Raast transaction details are passed through encrypted channels and are not stored on our servers beyond what is needed for reconciliation and fraud checks.

Data Retention Period

We keep your account data while your account is open. After closure, we retain records for the period required under applicable regulations, then delete or anonymise them.

Access and Correction Rights

You have the right to request a copy of the data we hold, ask for corrections if anything is wrong, or request deletion where permitted. Contact support to start the process.

Your Privacy Policy Questions

These are the questions we hear most often about how m8888 manages your personal data, what your rights are, and how to act on them. If your question is not covered here, contact us directly through live chat or email.

We collect your name, contact number, email address and the payment method you use — JazzCash, Easypaisa or Raast. Device data like your IP address is also logged for security purposes.

Your wallet number is shared only with the payment processor needed to complete your transaction. It is not sold, rented or passed to advertising networks or unrelated third parties.

Contact our support team via live chat or email, quoting your registered account number. We will confirm your identity and then provide the data we hold on your account.

Yes. Submit a deletion request through support. We will remove or anonymise your data after your account is closed, subject to any retention requirements under applicable regulations.

We retain records for a period after closure as required by applicable regulations. Once that period ends, your data is deleted or anonymised and can no longer be linked to you.

Yes, we use cookies to keep your session running and remember your preferences. You can disable them in your browser settings, though some account features may not work correctly without them.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.